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• Remote Areas: 3–7 business days

Please note that delivery times may vary due to weather conditions, holidays, or courier delays.

4. Shipping Fees

Shipping costs are calculated at checkout based on your location.

Typical shipping rates:

• Standard Delivery: SAR 15 – SAR 30

• Free Shipping: Available on orders above SAR 200 (if applicable)

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your shipment through the courier’s website.

6. Failed Delivery Attempts

If the courier is unable to deliver your order after multiple attempts, the package may be returned to us. In such cases, additional shipping charges may apply for re-delivery.

7. Incorrect Address

Please ensure that your shipping address is correct at checkout. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.

8. Damaged or Lost Packages

If your order arrives damaged or is lost during transit, please contact our support team within 48 hours of delivery. We will work with the courier to resolve the issue.